Why isn't my tracking code functioning?

You are able to add tracking code to your pages, such as Google Analytics or Facebook retargeting code.

If you do this and find that your codde is not loading or functioning, please check that the platform you are using provides their code over 'HTTPS' (SSL). ThriveCart is a secured platform, and your browser will not display something if it is included on the page if it isn't also served over HTTPS.

The majority of the main players such as Google Analytics, Intercom, Mixpanel etc are automatically ready to load over HTTPS but this may be an option inside your platform, so do check with the creator to ensure that this is set up.

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