Follow

Why don't my videos load on my upsell/downsell/success pages?

You are able to embed a video player on your upsell, downsell or success pages from within the relevant settings area.

If you do this and find that yours are not loading, please check that the player you are using provides their code over 'HTTPS' (SSL). ThriveCart is a secured platform, and your browser will not display something if it is included on the page if it isn't also served over HTTPS.

EasyVideoSuite, EasyVideoPlayer, YouTube, Vimeo and the other major providers are automatically HTTPS-ready, but you may need to speak with your video provider to make sure.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk